D'Arcy Wellness
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Clinic Policies


Cancellation Policy

We have a 24 hour cancellation policy. Any appointments cancelled within 24 hours of the scheduled time will result in a cancellation fee of 100% of the cost of the service cancelled. When a client does not notify us of a need to cancel or reschedule and does not arrive for an appointment, we call this a no-show. The no show fee is 100% of the cost of the service. New appointments cannot be made until a client's cancellation fee or no show fee has been paid. Thank you for respecting our policies! 


Indecent Exposure Policy

We have a 0 tolerance policy for indecent exposure. Clients who violate this policy will be asked to leave and all future appointments will be cancelled.


Covid-19 Policy

If you currently have Covid-19 or are experiencing symptoms of Covid-19 we kindly ask that you reschedule your appointment. If you are unsure please call our front desk via 508-650-1921.

 
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FAQs 


General Information

Where is D’Arcy Wellness Clinic located?

Near Rt27/Rt135 Natick Center

D’Arcy Wellness Clinic, 63 South Main St. Natick, MA 01760. Tel 508-652-1975 ~ 508-650-1921From Rte. 135 + Rte. 27 intersection, South on Rte. 27. approx. 300 yards on the right, just beyond the Honey Farms convenience store on the right. Parking is in the rear of the Clinic.

What services do you provide?

We are proud to offer you a wide range of natural complementary therapies provided by a team of highly skilled practitioners. We can work with you individually or as a coordinated team.

  • Acupuncture
  • Chiropractic
  • Network Chiropractic
  • Herbal Medicine
  • Integratic Mind-Body Medicine
  • Holistic M.D.
  • Massage
  • Pschotherapy
  • Dietary Counseling

What is the waiting time to get in?

It varies. Please call the front desk 508-652-1975 to check availability.

Do you perform laboratory testing?

Yes we do. Please call Dr. Gertler at (781) 752-6378 for information and scheduling of your particular test.

How do I schedule an appointment?

Book you appointment online here, or call us at (508) 314-8164.

When should I arrive for my appointment?

If you have not previously filled out paperwork prior to your first visit please come in 10 minutes before your scheduled appointment time. Thank you!

What forms of payment do you accept?

Cash and all major credit cards are accepted.

Does insurance cover your services?

Most plans cover Chiropractic and Psychotherapy, Acupuncture offers some insurance discounts. Dr. Gertler M.D. and all massage does not take health Insurance neither do they offer health insurance discounts.

Do you accept walk-ins?

At this time we operate by appointment only.

Do you sell skincare and beauty products at the spa or online?

We proudly sell a wide range of female-owned brands including skincare, lash extension aftercare, candles and home goods.

What are your hours of operation?

Mondays–Fridays: 10am–8pm
Saturdays: 10am–6pm
Sundays: Closed

What are your shipping & return policies for your online store?

You can find our shipping and return policies here: Shipping & Returns.

Still have questions?

For all spa inquiries, comments, or questions please contact us here, or email cailin@darcywellnessspa.com directly and we'll be in touch with you soon.


Acupuncture

What is Acupuncture?

Acupuncture is a procedure of inserting and manipulating sterilized metallic needles into varios points on the body to relieve pain or for therapeutic purposes. metallic needles that are manipulated by the hands or by electrical stimulation. Acupuncture has been practiced in China and other Asian countries for thousands of years.

Does acupuncture treatment hurt?

Most patients have stated that there is little or no pain as very fine, sterile, disposable needles are used. Treatments are available without the use of needles through Acupressure, Moxibustion and Laser stimulation.

What is Chinese Medicine?

In Traditional Chinese Medicine, the body is seen as a delicate balance of two opposing, complementary and inseparable forces: yin and yang. Yin represents cold, slow, or passive aspects of the person, while yang represents hot, excited, or active aspects. The foundation of Traditional Chinese Medicine is the achievement and maintenance of health through the balance of yin and yang. Disease is caused by an imbalance leading to a blockage in the flow of qi (vital energy). Acupuncture, moxibustion, Chinese herbs, nutrition, exercise (meditation/qi gong, tai ji) and tui-na (Asian Bodywork) are the key components of Chinese medicine to balance the yin and yang of the body and regulate one’s vital energy.

How effective is Acupuncture?

The National Institutes of Health (NIH) has been studying acupuncture. Even though they have not been able to fully discover how acupuncture works, they recognize the efficacy of acupuncture. Promising results have emerged, for example, to treat adult post-operative dental and medical pain, chemotherapy nausea and vomiting. There are other situations–addiction, stroke rehabilitation, headache, menstrual cramps, tennis elbow, fibromyalgia, myofascial pain, osteoarthritis, low-back pain, carpal tunnel syndrome, and asthma, in which acupuncture may be useful as an adjunct treatment or an acceptable alternative, or be included in a comprehensive management program.

Can acupuncture be effective when other treatments have failed?

Yes, Absolutely. For many it is the “last resort”. Conventional medicine is very effective in suppressing symptoms, such as pain, but often does not address the root cause. During your first office visit, the practitioner will ask you at length about your health condition, lifestyle, and behavior. The practitioner will want to obtain a complete picture of your treatment needs and behaviors that may contribute to your condition. Please inform the acupuncturist about all treatments or medications you are taking and all medical conditions you have.

What kind of conditions should I seek acupuncture treatment?

An acupuncturist may be consulted for specific symptoms and conditions such as pain, weight control, anxiety, depression, arthritis, asthma, migraine, menstrual disorders, intestinal disorders, addictions and a whole array of other conditions. The World Health Organization (WHO) has listed the above conditions and many more as being responsive to acupuncture treatment

There has been extensive practice and research that has evidenced that acupuncture is effective in helping patients with many of the conditions listed by WHO as well as many others. It does more than simply relieve the symptoms. The aim of acupuncture is to treat the whole patient and restore balance between the physical, emotional and spiritual aspects of the individual. Many people also have acupuncture as a preventative treatment, which is the most important benefit of this medicine.

Can children be treated with acupuncture?

Children of all ages are treated and respond well to acupuncture and Chinese herbal treatment. In addition, young children of those apprehensive of the use of acupuncture needles may be treated without needles using Acupressure, magnets and/or electrical probes. In addition, herbal formulas are usually prescribed to enhance the acupuncture treatments and to provide further care between treatments as well.

Can you tell me more about Chinese herbal treatment?

Chinese herbal medicine, also known as Chinese herbology is one of the primary modalities within the scope of Oriental medicine. Chinese herbology includes treatment with substances such as plants, roots, minerals and more. Like acupuncture, Chinese herbology has evolved as an integral part of Chinese medicine and is used to re-harmonize imbalances in the body.

The World Health Organization (WHO) defines herbal medicines to include herbs, herbal materials, herbal preparations and finished herbal products that contain as active ingredients parts of plants, or other plant materials, or combinations. Chinese formulas are comprised of herbs designed for each individual patient. This special formulation is crucial because these formulas must be delicately composed for the purpose of achieving balance in each disharmonious state of being. Even small deviations in dosage or herb composition can change the entire focus of the formula and therefore, the results.


Massage Therapy

What is the first Massage appointment like?

Massage relaxes and invigorates.

When you arrive for your appointment, your practitioner will begin by asking you general health questions since there are some conditions for which massage is not appropriate. After familiarizing myself with your health history, we will discuss what therapy would be best to achieve the results you want.

Depending on the primary massage technique I use, you may or may not need to undress. For a full body massage, most people undress completely. Most importantly, you must feel safe and comfortable, so undress to your personal comfort level. your practitioner will leave you in privacy to undress. You will relax on a padded table designed for stability and comfort and be normally covered except for the area being worked on. When you are ready, I will return and position cushions under your knees, ankles, or neck and place you in a more natural position. The room will be warm and quiet, with soft music to set a relaxing mood.

During the massage, your practitioner often will use a lubricant or scented oil, which is good for your skin and absorbs well. For some kinds of bodywork, no lotion is used.

A massage or bodywork session usually begins with relatively gentle pressure to calm your nervous system and begin relaxing superficial tension. Gradually, your practitioner will work more deeply to address specific areas. During the massage your practitioner may move your arm or leg to facilitate the massage. You should try to relax, let go, and allow your practitioner to do all the work. Only the part that is being worked on is uncovered, and your modesty is always maintained. Always let your practitioner know if anything is uncomfortable or irritating.

When the massage is over, your practitioner will leave the room so you may get dressed.

What do I wear for my massage session?

You can wear whatever you feel most comfortable in. The most important thing is that you feel completely comfortable and relaxed.

During the massage, a clean sheet will cover you. your practitioner only uncovers the area that is being worked on. Some clients prefer to keep their underpants on or will wear a swimsuit or shorts. All private parts are always covered, and never touched. I will always maintain and respect the client’s boundaries.

What should I do during a massage?

Make yourself comfortable. Many people just close their eyes and relax completely during the session; others prefer to talk. It’s your massage, and whatever feels natural for you is the best way to relax. Do not hesitate to ask questions at any time. If your practitioner needs to adjust your position, your practitioner will either move you (for instance lift your arm) or tell you what is needed. Otherwise, change your position anytime to make yourself more comfortable.

How long is a massage session?

An hour is a common length of time. This gives time for a deeply relaxing full body

Massage, or more in-depth work on a particular area. A half-hour can be an excellent introduction to bodywork, with plenty of time for a specific area such as back, neck, and shoulders. An hour and a half is usually enough time to address the whole body.

What if I fall asleep during a massage?

It is not uncommon for many clients to fall asleep on the table during a massage. The warmth and release of tension relaxes them right to sleep – especially after a long day at work.